Making a complaint about mental health services

If you are not satisfied with your mental health service, you may wish to make a complaint. Everybody who uses mental health services has a right to have a say about their treatment. When making a complaint, you should be able to do so safely, to feel listened to and respected, and to be assured that making a complaint will not compromise your treatment.

How do I make a complaint about a mental health service?

There are two different complaints systems for public and private patients. The website provides complete information on how to make a complaint on both public and private services.